How to Recognize Spam/Phishing Emails

At SafariOffice, your security is our top priority. Phishing scams are becoming more advanced, and we want to ensure you know how to recognize and avoid them.

What is a Phishing Email?

Phishing is a scam where cybercriminals send fake emails pretending to be from trusted companies. Their goal is to steal your personal information, such as usernames, passwords, and credit card details. These emails may look real but contain harmful links or attachments.

How to Spot a Phishing Email

Phishing emails often look like official messages, but you can spot them by checking the following:

1. Unfamiliar or Suspicious Requests

• Emails claiming you received a new request from SafariBookings but you do not recognize the email address.

• If you do not have a SafariBookings account, you should never receive a request from us.

•  Links in this email should always lead to our sign-in page, or if you are already signed in, directly to the request details. 

2. Suspicious Links

• Always check the links before clicking. Our official SafariOffice admin pages will always have "app.safarioffice.com" in the URL.

• Hover over links (without clicking) to see the actual web address.

• Do not enter your password on unknown websites.

3. Requests for Personal Information

• SafariOffice will never ask for sensitive details (passwords, credit card info) via email.

• If you need to change your settings, always sign in through our official website.

4. Sender Email Address

• SafariOffice emails will always come from addresses ending in @safarioffice.com.

• Official emails come from:

  • [e-mail]

  • [e-mail]

  • [e-mail]

  • Personal employee addresses from our domain.

5. Email System Warnings

• Many email providers (like Gmail or Outlook) warn users about suspicious messages.

• If you receive such a warning, proceed with caution.

What to Do If You Receive a Suspicious Email

1. Do not click any links or download attachments from unknown emails.

2. Do not reply to suspicious emails.

3. Verify with us – If you are unsure, forward the email to [e-mail], and we will confirm its authenticity.

4. Report the email – Use your email provider’s “Report Phishing” feature to help stop further attacks.

If You Think You’ve Been Scammed

If you believe you have entered your details on a fake website or clicked a harmful link:

• Change your SafariOffice password immediately.

• Contact [e-mail] so we can assist in securing your account.

By staying alert and following these steps, you can protect yourself and help prevent online scams. Stay safe!